Experience the realm of Norwegian folklore
I have a background in customer experience from one of Norway's biggest outdoor brands, and I thrive in nature. This combination is how I try to make sure you always get a 'best ever' experience when travelling with us.
Mari Hovi Viken
Travel Manager
Do you have questions about our itineraries? Here are some of the ones we get asked most often.
Our local expertise and network, our sustainable approach, digital itineraries and passion for Norway provides a journey like no other. All our curated itineraries can be personalised further to you; you tell us about your interests, and we will propose accordingly. We design experiences with our partners, many of these are not available unless you are an Up Norway guest. We use technology to enhance our personalised service, not to replace it; you will receive your itinerary in our app where you have access to necessary details and recommendations, and can easily reach us through chat while travelling if you need advice or assistance. When you travel with us, we save you from frustrating internet searches and travel logistics.
No! These itineraries are put together by our team and meant as inspiration. They can be booked as is or personalised further to you. You choose your desired starting date, and we confirm availability and the exact price based on your desired room types, other activities or destinations you might like to add etc. You will be provided with a complete travel plan in a digital itinerary and travel independently.
No, all the details you need, such as confirmations and reservation details will be provided in your digital itinerary.
You can pay by card via the secure international payment solution Stripe or via international bank transfer.
Before we confirm availability for your requested dates, we ask for a advance trip-design payment of min NOK 3000,- to cover the time that goes into planning your journey, confirming availability and prices. This amount also ensures that we do not hold reservations with our partners unnecessarily. The amount goes towards your trip, but is non refundable should you choose not to book.
When you are ready to confirm your trip, we ask for a 15% deposit payment, and 45 days in advance of your trip, full payment is due. Please note that the deposit may be higher if items in your trip require advance payment to our partners.
Anja Mobæk
Travel Manager
