Reviews and Testimonials

"I stumbled in late afternoon on January 2nd after my flight to Australia was cancelled, the agent helped sort my flights out and I got back home. I don't know the agents name but she was fantastic and very patient with me while I had several melt downs. I can't thank her enough. Absolutely recommend this travel agency.

"If you’re planning a trip to Norway, I highly recommend working with Helene Setsaas from Up Norway. From the very first moment we connected, Helene impressed us with her warmth, attention to detail, and genuine desire to create a journey tailored perfectly for our family. Her first conversation with me and my husband was to undertand our interests as a family when we travel. Our adventure began as a family of five, but soon grew to three families—six adults and six kids! Helene handled every twist and turn with grace and professionalism, making the entire planning process seamless and enjoyable. She took the time to truly get to know us—our interests, travel style, and what would make this trip meaningful. Through thoughtful video calls and countless emails, Helene curated an itinerary that not only captured the magic of Norway, but also fit perfectly with our travels to Iceland and Finland. Every detail was meticulously planned: beautiful hotel stays, delicious meals, and even a private chef who cooked for us in our villa in Lofoten. The logistics were flawless, and thanks to Helene, our trip unfolded effortlessly. When unexpected weather led to a couple of cancellations, Helene and her team responded immediately—offering alternatives or prompt refunds, even during the holidays! Their dedication and responsiveness were truly impressive. One of the most special moments was celebrating my husband’s birthday in Røros. Helene went above and beyond to make it unforgettable for him and for all of us. It was clear she poured her heart into every aspect of our journey. A special thanks also to Karin, who stepped in seamlessly when Helene was away, ensuring we always felt supported and cared for. Helene Setsaas and the Up Norway team are simply outstanding. If you want a trip that’s not just well-organized, but truly extraordinary, I cannot recommend them highly enough. Thank you, Helene, for giving us memories we’ll cherish forever!

"It’s been over a week since we returned home, yet part of our hearts is still in Norway. Our journey with Up Norway was nothing short of exceptional. From the first message to the final farewell, everything flowed seamlessly — every detail perfectly handled, every question answered with care and speed. The personal touches made all the difference: the lovely welcome letter in Oslo (and the delicious chocolate made with Peruvian cacao!) set the tone for a truly thoughtful experience. What could have been a setback — the cancellation of our Norway in a Nutshell tour — became one of the best surprises of the trip. Driving from Oslo to Voss instead turned into pure magic: breathtaking landscapes, endless photo stops, and that exhilarating sense of freedom only Norway’s open roads can offer. Voss itself was unforgettable, and the one-day Norway in a Nutshell from there felt like the perfect complement to our road adventure. Later, in Ålesund, a chance encounter at a cozy antique shop led to local advice that guided us away from rough weather on the Atlantic Road and toward the charming fishing village of Alnes — an absolute gem. Throughout it all, Up Norway’s professionalism, flexibility, and genuine human warmth stood out. Even the smallest adjustments were handled with such ease that they felt like part of the plan. And the Up Norway app deserves its own praise — intuitive, beautifully designed, and flawlessly synchronized with our itinerary. This was not just a trip; it was a series of unforgettable moments made possible by people who truly care. We can’t recommend Up Norway highly enough.

"Up Norway made suggestions and handled all aspects of a long trip throughout Norway and were 100% fabulous. All details were so clearly laid out in one of the best apps I have ever used. I would recommend them without reservation. Happy Traveling!