Trip-Design Fee and Payment Plan
When a prospective client contacts us, they’ll fill in a short on-line profile which helps us understand their interests and preferences. From this, we’ll begin to create a crafted custom journey that meets their needs or their dreams. For those who wish for journeys that require a lot of logistics, we can also set up a call. Their agreement will be accompanied by the payment of a trip design fee covering our time and expertise. This fee is non-refundable, however, the final bill will show it credited towards the journey.
The trip-design fee is NOK 3500,- for journeys of less than 10 days, and NOK 6000,- for journeys longer than 10 days. For groups of more than eight guests, and last minute bookings made less than 45 days until desired arrival, the trip-design fee is NOK 9000,-
For peak season bookings, the trip design fee may be higher. This fee is credited to the final bill and non-refundable, should the trip not be booked through Up Norway.
From there, we’ll begin to put the pieces of the journey together, confirm availability and prices. We’ll then present the proposed journey to the client, and ask for confirmation through the settlement of a 25% deposit + cost of elements which require pre-payment such as for example flights. Upon receipt of deposit and feedback on any changes the client may like, we will finalise all bookings and prepare a digital itinerary, with every bit of the journey included in one place. The full balance of the trip is due 45 days prior to the scheduled departure. And we have a number of plans in place for postponements or cancellations. They can be reviewed in the Terms.